Maintenance Window - Upgrading Helpdesk

Date: 18 December 2005
Time : 3.30PM GMT+8

Maintenance Description:
We will be upgrading our Support Center and Helpdesk ( software to the latest version in order to fix several known bugs and errors.

Maintenance Impact:
This maintenance window will take 20-30 min, during the maintenance windows, Support Center and Helpdesk ( will become inaccessible. For emergency support issue, please page our engineer directly at


This upgrade of Exabytes Helpdesk and Support Center has been successfully completed.