[COMPLETED] Service Disruption : Optimus Prime 2 []

Date :  02nd Oct 2015
Time :  04:50 PM MDT
Service Disruption Update:
The Bare metal restoration (BMR) process has been completed .
The server is up and all services will now resume their operations smoothly without any noticeable service impact.
Thank you for your patience and have a nice day! 
Date :  02nd Oct 2015
Time :  11:00 AM MDT
Service disruption Update :
The  server is currently undergoing Bare Metal Restoration (BMR) process.
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
We will provide you with the latest updates on our close monitoring and developments from time to time on BMR.
Dear Valued Customers,

Date :  02nd Oct 2015
Time :  03:00 AM MDT
ETA   :  N/A
*** Only clients hosted on the server Optimus Prime 2 [] will be effected ***
Service disruption details :
Our monitoring system has detected that all services for this server has not been responding and our technical engineers are checking and working on this.
We will perform a details check on the server and post another updates once it become available.
Service disruption effect :
During the service disruption period all services will not be available.
Best Regards,

Support Team
Technical Support Department