Error while creating/updating POP3 accounts in HELM

You might get error and not able to update the Email(POP3) account from your HELM Control Panel.


You might received the error of "Unable to update POP3 account, please try again or contact support." while attempting to create/modify a POP3 email account in the Helm Control Panel.


It is most likely because you are using a weak password, and not fulfilled the POP3 email account requirement that we set with URL of

1. The password must have at least a minimum of 5 characters.
2. The password should not be equivalent to the POP3 username.
3. The password should contain at least a minimum of 1 symbol.


Fulfilled the above requirement and retry again.

Add Feedback