Intermittent Network Issue - CBJ5

Date : 22 June 2008
Time : 10.30 PM (GMT + 0800)
Expected ETA : Completed

The emergency maintenance in CBJ5 Data Center Network that are hosting IP range 210.48.157.0/24 has been resolved. Do drop us an email if you are still encountering problem accessing your web, email and database services.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

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Date : 22 June 2008
Time : 10.00 PM (GMT + 0800)
Expected ETA : Unavailable

Updates
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The issue is due to CBJ5 Switch is having a problem at configuration. TMNet technical is working to resolve the problem on the network 210.48.157.0/24.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

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Date : 22 June 2008
Time : 9.30 PM (GMT + 0800)
Expected ETA : Unavailable

Updates
-----------
Some of the network IP range at Data center start recover and we will continue monitor the network 210.48.157.0/24 status.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

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Date : 22 June 2008
Time : 9.00 PM (GMT + 0800)
Expected ETA : Unavailable

Updates
-----------
The network 119.110.99.0/24 has recovered for services. The data center network engineer is still working on the network 210.48.157.0/24 at this moment.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 22 June 2008
Time : 8.00 PM (GMT + 0800)
Expected ETA : Unavailable

Updates
-----------
We are still awaiting for the data center network engineer to resolve the connection error.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 22 June 2008
Time : 7.30 PM (GMT + 0800)
Expected ETA : Unavailable

Updates
-----------
A short updates on the progress.

6.20PM - We call the data center and data center engineers on the way to data center.

7.20PM - We call the data center and they are working on this issue.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

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Date : 22 June 2008
Time : 6.20 PM (GMT + 0800)
Expected ETA : Unavailable

Maintenance Details :
Please be informed that there will be emergency maintenance in CBJ5 Data Center Network that are hosting IP range 210.48.157.0/24 and 119.110.99.0/24

We will further update the announcement on the latest progress of the maintenance.



Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com