Intermittent Network Issue - CBJ5

Date : 21 May 2008
Time : 4.30 PM (GMT + 0800)
Expected ETA : Completed


The network issue has been resolved. Do drop us an email if you are still encountering problem accessing your web, email and database services.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com


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Date:21 May 2008
TIme: 4.26pm(GMT +0800)
Expected ETA: Unavailable

Inspected result:
Our network engineer check on this issue and found out the issue was due to tm net routing address(219.93.*.* or 219.94.*.* ) is having some problem.

We have acknowledge the tm net party on this matter and we are still waiting for tm net to resolved this issue.

We will further update the announcement on the latest progress.


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Date : 21 May 2008
Time : 11.15 AM (GMT + 0800)
Expected ETA : Unavailable


Maintenance Details :
The Data Center engineers are currently troubleshooting their network. They have yet to provide us any further feedback on the matter.

We will further update the announcement on the latest progress.


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Date : 21 May 2008
Time : 8.30 AM (GMT + 0800)
Expected ETA : Unavailable


Maintenance Details :
The Data Center Network that are hosting IP range 210.48.157.0/24 is encountering slow and intermittent network access. Exabytes Engineers are currently checking with the Data Center engineers on the matter.


Maintenance Effect:
Users whose websites are hosted on the affected IP range will encounter intermittent connection accessing their websites, emails, and databases.


We will further update the announcement on the latest progress of the maintenance.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com