Exabytes - Scheduled Maintenance (Hard Drives Upgrade)

Dear Value Clients,

The last check disk scheduled on 21 March 2008 has been completed. As the process takes for about 2-3 hours to completed, we have rescheduled the hard drive upgrade to the following date/time:

Date: 12 April 2008
Time : 10.00PM MST

The following servers will be taken offline for the upgrade to be perform.

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Servers Affected:
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Newton – 72.18.131.114 (www, ftp, mysql)
Thunderbolt – 72.18.131.40 (Helm, www, ftp, mysql)

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

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Dear Valued Client,

Following the hard disk upgrade perform on 29 Feb 2008 on the Windows 2003 hosted at our US data center, we have noticed that 2 of the servers hard drive is not performing well. Thus, we will be taking 2 of the servers offline for a complete check disk and re-mirror the data to a new working drive.

Maintenance Date: 21 March 2008
Maintenance Time Start: 10.00PM MST

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Maintenance Effect:
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We estimate this maintenance will take about 4-5 hours. During the maintenance, your web, email, ftp, MYSQL will be inaccessible for a period of up to 4-5 hours.

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Servers Affected:
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Newton – 72.18.131.114 (www, ftp, mysql)
Thunderbolt – 72.18.131.40 (Helm, www, ftp, mysql)

For precaution measures, we strongly recommend you to generate a copy of your own backup prior to this maintenance.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com