SpamHaus : CBJ1 Datacenter IP

Date : 19th March 2008
Time : 1:55 PM (GMT + 0800)
Expected ETA : Completed

Maintenance Details :
We have completed the redirection of the outbound server back to CBJ1 own IP.

We will further update the announcement on the latest progress of this issue. Thank you for your understanding on this issue.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

###################################################################################################################

Date : 17th March 2008
Time : 3:15 PM (GMT + 0800)
Expected ETA : N/A

Maintenance Details :
CBJ1 has successfully make clean the IP range.

Kindly be informed that we are still redirecting our mail server IP range to our foreign IP range in US to check and detect spam activity..

Maintenance Effect:
Affected users :
1. Users at IP range 202.75.42.0/24 and 202.75.48.0/24 will be able to send their email out, do drop an email to support@exabytes.com for further assistance.
2. EBuzzzz subscriber will be able to send email at the moment you may resume your email campaign.

We will further update the announcement on the latest progress of this issue. Thank you for your understanding on this issue.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

###################################################################################################################
Date : 12th March 2008
Time : 6:30 PM (GMT + 0800)
Expected ETA : N/A

Maintenance Details :
We have successfully reassign the outbound mail server IP to be using another clean IP.

Kindly be informed that we are still working with our associate in CBJ1 to have the IP range whitelisted.

Maintenance Effect:
Affected users :
1. Users at IP range 202.75.42.0/24 and 202.75.48.0/24 will be able to send their email out, do drop an email to support@exabytes.com for further assistance.
2. EBuzzzz subscriber will unable to send email to mail server which is using SpamHaus as reference for blacklisted IP, we are still looking of a viable solution,
at the moment we will recommend you to halt the campaign.

We will further update the announcement on the latest progress of this issue. Thank you for your understanding on this issue.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

###################################################################################################################

Date : 12th March 2008
Time : 4:12 PM (GMT + 0800)
Expected ETA : N/A

Maintenance Details :
We are still working on this issue with our service provider. At the moment, we are currently finding an alternate method to temporary resolve this issue.

Kindly be informed that this issue is not due to CBJ1 problem but an issue due to multiple host in CBJ1 has been identified as spam source.
Hence SpamHaus had took drastic step by blacklisting the IP range in the CBJ1 network.

Due to the whitelisting takes time, we are now considering redirecting all of the affected mail server outbound IP to a clean IP.

Maintenance Effect:
Affected users :
1. Users at IP range 202.75.42.0/24 and 202.75.48.0/24 will face gradual improvement, do drop an email to support@exabytes.com for further assistance.
2. EBuzzzz subscriber will unable to send email to mail server which is using SpamHaus as reference for blacklisted IP.

We will further update the announcement on the latest progress of this issue.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com


###################################################################################################################

Date : 11th March 2008
Time : 6:12 PM (GMT + 0800)
Expected ETA : N/A

Maintenance Details :
We have discovered that 202.75.32.0/19 were blacklisted. We have escalate this issue to CBJ1 for proper solving

Maintenance Effect:
Affected users :
1. Users at IP range 202.75.42.0/24 and 202.75.48.0/24
2. EBuzzzz subscriber will unable to send email to mail server which is using SpamHaus as reference for blacklisted IP.

We will further update the announcement on the latest progress of this issue.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com