Immediate Network Issue - 210.48.157.x/24

Updates
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Date : 22nd February 2008
Time : 2.45PM (GMT + 0800)
Expected ETA : 2 hours

The network is currently restored. We are currently monitoring the network for another 2 hours before considering the issue is resolve.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

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Updates
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Date : 22nd February 2008
Time : 1.22PM PM (GMT + 0800)
Expected ETA : Unavailable

We have received updates from the NOC of the data center that the Network Access Switch belongs to the data center is having some issues. The NOC is currently working to replace with a new switch and reconfigure the switch. We shall post further announcement once the connection is restore.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

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Date : 22nd February 2008
Time : 12:30 PM (GMT + 0800)
Expected ETA : Unavailable


Maintenance Details :
The Data Center Network that are hosting IP range 210.48.157.0/24 are found to be not reachable. We have contacted the Data Center NOC team to check on the matter and are currently waiting for their reply.


Maintenance Effect:
Users whose websites are hosted on the affected IP range will unable to use their website, emails, and database.


We will further update the announcement on the latest progress of the maintenance.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com