Intermittent Network Connection on 202.75.42.x and 202.75.48.x

Date : 27th September 2007
Time : 12:00 PM (GMT + 0800)
Expected ETA : Completed


Maintenance Details :
The Data Center Network issue has been resolved.

Do contact us via helpdesk at https://support.exabytes.com/help/ or email support@exabytes.com if you are still experiencing difficulties accessing your websites.


======================================================
Date : 27th September 2007
Time : 11:00 AM (GMT + 0800)
Expected ETA : Unavailable


Maintenance Details :
We have received feedback from the Data Center Network engineers that another party on the same Data Center is currently under DDoS attack, hence affecting both IP range 202.75.42.x and 202.75.48.x, causing intermittent connection loss problem. The NOC engineers are currently further checking on the DDoS attack.

We will further update the announcement on the latest progress of the maintenance.


======================================================
Date : 27th September 2007
Time : 9:30 AM (GMT + 0800)
Expected ETA : Unavailable


Maintenance Details :
The Data Center Network that are hosting IP range 202.75.42.x is found to be having intermittent connection loss problem. We have contacted the Data Center NOC team to check on the matter and are currently waiting for their reply.


Maintenance Effect:
Users whose websites are hosted on the affected IP range will experience intermittent connection loss problem when connecting to their website, emails, and database.


We will further update the announcement on the latest progress of the maintenance.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com