Exabytes - Reported Network Instability: Some Streamyx subscriber poor connection to CBJ1

Dear Valued Clients,

Our network sensors had indicate that connection is normalize at 16th August 2007,9pm GMT +8. We will make random check from time to time in 24 hours time of this update.

#####################################################################################################################

Dear Valued Clients,

We have receive reports that some of local ISP users from Streamyx are facing problem connecting to our CBJ1 Network (servers hosted with IP address within 202.75.42/24 and 202.75.48/24) .

=======================================
Technical Support and Additional information
=======================================
We strongly advise our customer to do a conduct network testing from their terminal, then provide us your IP and the network testing result.

Recommended Network Testing tool to use is PingPlotter :
https://support.exabytes.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=534

On top of that you may visit site like http://www.myip.dk to acquire your public IP, 4 sets of number with separated by dot.

We will advise you to provide us the result via https://support.exabytes.com/help/, email support@exabytes.com .

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com