Connection Lost to TmNet's CBJ1 202.75.48.0/24 and 202.75.42.0/24

Date : 13 July 2007
Time : 4.00PM GMT+0800

The issue has been rectified and resolved. Please contact support@exabytes.com if you continue to have any issues.

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

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Date : 13 July 2007
Time : 3.30PM GMT+0800

We are still working on this issue. At the moment, the routing is partially restored. We will keep on monitoring this issue.

We have not receive major update from the Security Network Engineer at the data center that the issue is resolve.

At the moment, we recommends user which internet connection using dynamic IP to obtain an IP that would be able to connects to services as a temporary solution.

Kindly let us know if you still face connection error to your web or email services which is located in CBJ1.

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

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Date : 13 July 2007
Time : 10.15AM GMT+0800

We have received some reports from our users that they are not able to reach the websites and email services hosted in our servers at CBJ1 TmNet's data center in Cyberjaya. We are now working with the Security Network Engineer at the data center to find out the root cause of the issues which we believe is some blocks or routing issue which happen within the network. The inaccessibility affect only a small amount of IP addresses. Please be rest-assure that all our servers are currently online and there's no major maintenance on-going.

We will keep this announcement posted for any available updates.

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com