HELM Control Panel - FTP User Password Reset

Update : 15 May 2007
Time : 10.03PM GMT+0800

This issue has been rectified. All FTP account has been restored to services.

For further enquiries, please feel free to contact us at support@exabytes.com.


Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

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Date : 15 May 2007
Time : 12:52pm GMT+0800

Details:
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The HELM control panel FTP user password reset features seems to be having some error. Our engineer is currently still checking on it.


Effect:
---------
All the HELM user which reset the FTP password through HELM will encounter difficulties on accessing the server via FTP once the password is being reset.


For further enquiries, please feel free to contact us at support@exabytes.com.


Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com