US Data Center Migration - DOWNTIME EXPECTED

Updates:

As you are aware, we had scheduled to move to new data center between February 9, 2007 and February 12, 2007. We completed the move as scheduled on Friday night, and canceled the move scheduled for Saturday and Sunday. At this time, we are canceling the moves scheduled for this evening on Monday night, due to some unforeseen technical issues with the data center cooling loop. We are rescheduling the move for all remaining equipment until Friday, February 16, 2007 and Saturday, February 17, 2007. We will be contacting you again on Monday with the exact timing and specifics.

As summary:

Following servers have been moved to the new data center successfully:

beryllium.secure-dns.net / 72.18.132.183
BLACKBIRD / 72.18.131.170
caesium.secure-dns.net / 72.18.132.73
EBuddhist.secure-dns.net / 72.18.132.139
Francium.secure-dns.net / 72.18.132.4
fusion.secure-dns.net / 72.18.132.112
fxii.secure-xp.net / 72.18.132.48
GADOLINIUM / 72.18.132.164
LITHIUM / 72.18.131.208
MERCURY / 72.18.131.37
mib.secure-dns.net / 72.18.132.90
MUSTANG / 72.18.132.174
PLUTO1 / 72.18.131.165
POTASSIUM / 72.18.131.155
pws.secure-dns.net / 72.18.132.53
RADIUM / 72.18.131.44
RAPTOR / 72.18.131.195
RAVEN / 72.18.131.4
RUBIDIUM / 72.18.131.49
smarthost / 72.18.132.43
sodium / 72.18.131.160
STRIKEEAGLES / 72.18.131.42
TIGERSHARK / 72.18.131.180
URANIUM / 72.18.131.218
XBBTV / 72.18.131.175

Following servers are still pending to be moved and the schedule has been postponed to Friday, February 16, 2007 and Saturday, February 17, 2007; the new schedule for the will be ready soon and we shall update you accordingly.

We sincerely apologize for any issues created by delaying our move. In the past, we have always been extremely honest with our customers regarding any issues we face as a company. That continues today, and will continue into the future. Please do contact me regarding any comments, questions or concerns you may have about this or anything else at all. It will be my pleasure to completely and honestly answer any questions you may have.

*** All date and time are MST



Dear Valued Clients (Exabytes.com US Hosting Only),

Please be informed that our up stream data center provider in US is going to relocate their data center this month. This notification will provide information about the specific dates and times your shared hosting server / dedicated servers will be unavailable while we move them to our new facility. Depending on where your servers are physically located in existing facility, only a portion of servers may be down at any given time.

==============================
Maintenance Window: Friday, February 9, 2007
Time: 9:00pm - 5:00am MST
==============================

Servers Impacted:
beryllium.secure-dns.net / 72.18.132.183
BLACKBIRD / 72.18.131.170
caesium.secure-dns.net / 72.18.132.73
EBuddhist.secure-dns.net / 72.18.132.139
Francium.secure-dns.net / 72.18.132.4
fusion.secure-dns.net / 72.18.132.112
fxii.secure-xp.net / 72.18.132.48
GADOLINIUM / 72.18.132.164
LITHIUM / 72.18.131.208
MERCURY / 72.18.131.37
mib.secure-dns.net / 72.18.132.90
MUSTANG / 72.18.132.174
PLUTO1 / 72.18.131.165
POTASSIUM / 72.18.131.155
pws.secure-dns.net / 72.18.132.53
RADIUM / 72.18.131.44
RAPTOR / 72.18.131.195
RAVEN / 72.18.131.4
RUBIDIUM / 72.18.131.49
smarthost / 72.18.132.43
sodium / 72.18.131.160
STRIKEEAGLES / 72.18.131.42
TIGERSHARK / 72.18.131.180
URANIUM / 72.18.131.218
XBBTV / 72.18.131.175

==============================
Maintenance Window: Saturday, February 10, 2007
Time: 9:00pm - 5:00am MST
==============================

Servers Impacted:
GPCGAMING / 72.18.139.10
HAWKING / 72.18.131.85
SOLAR / 72.18.131.144

==============================
Maintenance Window: Sunday, February 11, 2007
Time: 9:00pm - 5:00am MST
==============================

Servers Impacted:
BLACKHOLE1 / 72.18.131.253
EDISON / 72.18.131.59
EXTENDER / 72.18.132.208
GALAXY / 72.18.131.234
HORNET / 72.18.131.190
NIGHTHAWK / 72.18.131.228
PHILIPS / 72.18.131.166

==============================
Maintenance Window: Monday, February 12,
Time: 2007 9:00pm - 5:00am MST
==============================

Servers Impacted:
ASTEROIDS / 72.18.132.196
EARTH / 72.18.131.26
EINSTEIN / 72.18.131.73
NEBULA / 72.18.132.194
NEPTUNE / 72.18.131.104
NEWTON / 72.18.131.114
SATURN / 72.18.131.128
SPIRIT / 72.18.132.204
Starlifter / 72.18.131.232
THUNDERBOLT / 72.18.131.38
URANUS / 72.18.132.6
VENUS / 72.18.131.15
ZOKSERVER / 72.18.131.5

Maintenance Description:
During this time we will be physically moving servers from existing facility to the new datacenter located in downtown Denver, Colorado. We will be physically powering down your servers, loading them onto a cargo truck, transporting them to new data center facility, racking them at new facility, and then connecting your servers to the network. Finally, we will power your servers back up.

Maintenance Impact:
As a result of this move, you should expect your servers to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from one server to another due to the large number of servers we will be moving each night. However, once we have completed the move, you will not need to take any further action or make any changes. Your servers will start working again once powered up in our new datacenter facility.

Communications Plan:
Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.


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Updates : 10 Feb 2007 7.36AM MST

All servers which are scheduled to be migrated at Maintenance Window: Friday, February 9, 2007 has been successfully migrated to the new data center.

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Updates : 11 Feb 2007 9.37AM MST

The following servers which are in scheduled at Saturday, February 10, 2007 Time: 9:00pm - 5:00am MST has been postponed to Tuesday evening by our data center due to unanticipated cooling issues at the new data center. However, we have requested the data center to reschedule the date/time to the following weekend. We shall post furthers updates once we received a confirmation date/time for the rescheduled dae.

GPCGAMING / 72.18.139.10
HAWKING / 72.18.131.85
SOLAR / 72.18.131.144

-----------------------------------------------------------------------------------------------------------------------------------------------------------

Updates: Sun Feb 11 21:00:21 MST 2007

As you are aware, we had scheduled to move to new data center between February 9, 2007 and February 12, 2007. We completed the move as scheduled on Friday night, and canceled the move scheduled for Saturday and Sunday. At this time, we are canceling the moves scheduled for this evening on Monday night, due to some unforeseen technical issues with the data center cooling loop. We are rescheduling the move for all remaining equipment until Friday, February 16, 2007 and Saturday, February 17, 2007. We will be contacting you again on Monday with the exact timing and specifics.

==============================
As summary:
==============================
Following servers have been moved to the new data center successfully:

beryllium.secure-dns.net / 72.18.132.183
BLACKBIRD / 72.18.131.170
caesium.secure-dns.net / 72.18.132.73
EBuddhist.secure-dns.net / 72.18.132.139
Francium.secure-dns.net / 72.18.132.4
fusion.secure-dns.net / 72.18.132.112
fxii.secure-xp.net / 72.18.132.48
GADOLINIUM / 72.18.132.164
LITHIUM / 72.18.131.208
MERCURY / 72.18.131.37
mib.secure-dns.net / 72.18.132.90
MUSTANG / 72.18.132.174
PLUTO1 / 72.18.131.165
POTASSIUM / 72.18.131.155
pws.secure-dns.net / 72.18.132.53
RADIUM / 72.18.131.44
RAPTOR / 72.18.131.195
RAVEN / 72.18.131.4
RUBIDIUM / 72.18.131.49
smarthost / 72.18.132.43
sodium / 72.18.131.160
STRIKEEAGLES / 72.18.131.42
TIGERSHARK / 72.18.131.180
URANIUM / 72.18.131.218
XBBTV / 72.18.131.175

Following servers are still pending to be moved and the schedule has been postponed to Friday, February 16, 2007 and Saturday, February 17, 2007; the new schedule for the will be ready soon and we shall update you accordingly.

GPCGAMING / 72.18.139.10
HAWKING / 72.18.131.85
SOLAR / 72.18.131.144

BLACKHOLE1 / 72.18.131.253
EDISON / 72.18.131.59
EXTENDER / 72.18.132.208
GALAXY / 72.18.131.234
HORNET / 72.18.131.190
NIGHTHAWK / 72.18.131.228
PHILIPS / 72.18.131.166

ASTEROIDS / 72.18.132.196
EARTH / 72.18.131.26
EINSTEIN / 72.18.131.73
NEBULA / 72.18.132.194
NEPTUNE / 72.18.131.104
NEWTON / 72.18.131.114
SATURN / 72.18.131.128
SPIRIT / 72.18.132.204
Starlifter / 72.18.131.232
THUNDERBOLT / 72.18.131.38
URANUS / 72.18.132.6
VENUS / 72.18.131.15
ZOKSERVER / 72.18.131.5


We sincerely apologize for any issues created by delaying our move. In the past, we have always been extremely honest with our customers regarding any issues we face as a company. That continues today, and will continue into the future. Please do contact me regarding any comments, questions or concerns you may have about this or anything else at all. It will be my pleasure to completely and honestly answer any questions you may have.

*** All date and time are MST

--------------------------------------------------------------------------------------------------------------------------------------------

Updates: Sun Feb 13 23:20 MST 2007

Further from the last updates, we have received a confirmation date/time for the left-out servers to be migrated on this weekend. Please find below for the schedule server migration to the new data center:

===============================================
Maintenance Window: Friday, February 16, 2007 9:00pm - 5:00am MST
Servers Impacted:
===============================================

· GPCGAMING / 72.18.139.10
· HAWKING / 72.18.131.85
· SOLAR / 72.18.131.144

===============================================
Maintenance Window: Saturday, February 17, 2007 9:00pm - 5:00am MST
Servers Impacted:
===============================================

· BLACKHOLE1 / 72.18.131.253
· EDISON / 72.18.131.59
· EXTENDER / 72.18.132.208
· GALAXY / 72.18.131.234
· HORNET / 72.18.131.190
· NIGHTHAWK / 72.18.131.228
· PHILIPS / 72.18.131.166

===============================================
Maintenance Window: Sunday, February 18, 2007 9:00pm - 5:00am MST
Servers Impacted:
===============================================
· ASTEROIDS / 72.18.132.196
· EARTH / 72.18.131.26
· EINSTEIN / 72.18.131.73
· NEBULA / 72.18.132.194
· NEPTUNE / 72.18.131.104
· NEWTON / 72.18.131.114
· SATURN / 72.18.131.128
· SPIRIT / 72.18.132.204
· Starlifter / 72.18.131.232
· THUNDERBOLT / 72.18.131.38
· URANUS / 72.18.132.6
· VENUS / 72.18.131.15
· ZOKSERVER / 72.18.131.5

Maintenance Description:
-----------------------------
During this time we will be physically moving servers from our existing facility to our private datacenter located in downtown Denver, Colorado. We will be physically powering down your servers, loading them onto a cargo truck, transporting them to our data center facility, racking them at our new facility, and then connecting your servers to the network. Finally, we will power your servers back up.

Maintenance Impact:
--------------------------
As a result of this move, you should expect your servers to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from one server to another due to the large number of servers we will be moving each night. However, once we have completed the move, you will not need to take any further action or make any changes. Your servers will start working again once powered up in our new datacenter facility.

Communications Plan:
--------------------------
Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

-----------------------------------------------------------------------------------------------------------------------------------------------------------

Updates : 17 Feb 2007 10.40AM MST

All servers which are scheduled to be migrated at Maintenance Window: Friday, February 16, 2007 9:00pm - 5:00am MST has been successfully migrated to the new data center.

-----------------------------------------------------------------------------------------------------------------------------------------------------------

Updates : 18 Feb 2007 5.40AM MST

All servers which are scheduled to be migrated at Maintenance Window: Saturday, February 17, 2007 9:00pm - 5:00am MST has been successfully migrated to the new data center. All servers successfully restored to services at 3.25AM MST

-----------------------------------------------------------------------------------------------------------------------------------------------------------

Updates : 19 Feb 2007 5.15AM MST

All servers which are scheduled to be migrated at Maintenance Window: Sunday, February 18, 2007 9:00pm - 5:00am MST has been successfully migrated to the new data center. All servers successfully restored to services at 3.25AM MST