Mail server - Virgo (202.75.42.66) Maintenance

Dear Value Clients,
We would like to take this opportunity to wish our Hindu friends "Happy Deepavali" and also "Selamat Hari Raya" to our Muslims friends.

In conjunction with this double festivals, we are offering a special RM50.00 discount for any new signup on Exabytes EBox - eCommerce in a Box! hosting plan. This offer ends 15th Nov 2005. Please use coupon code below upon signup in order to entitle for the discount.

Coupon Code: EXA-DEEPARAYA


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Maintenance Date: Wed, 02 November 2005 11.00PM GMT+8
Server affected: Mail server - Virgo (202.75.42.66)

Description of work:
Following by the maintenance performed on 26 October 2005, we are seeing the server RAID on the mother board is reporting sporadic errors. In order to make sure the server run wells, we will be upgrading the server RAID card by bringing in 2 additional hard drives to the mail server. Once the RAID card has been configured, we will be migrating userâ¬"s postoffice folders to this new RAID drive.

Service Impact:
Only clients using Virgo (202.75.42.66) as mail servers will be affected by this maintenance windows.

During the transfer of the postoffice to the new RAID drive, all mail services on the mail server including SMTP, POP3 and webmail will be stopped to ensure a smooth and faster transfer. Emails which are sent to our mail server during the maintenance time will be on queue on the senderâ¬"s mail server which will be resent to our mail server once the services are recovered. We expect the transfer to be completed by 03 November 2005 8.00AM GMT+8.

This maintenance was scheduled to be performed during this long Raya Holidays to minimize the impact caused by the mail service interruptions. Your kind understanding is highly appreciated.

Our 24x7 Technical Support will be available during the maintenance via http://support.exabytes.com/help/

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Please be informed that this maintenance window will be extended for additional 2 hours due to the mail directory is large and very time consuming to copy the data to the new RAID drive.

Last Updated: 03 Nov 2005 09:35:25 +0800


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All services are now recovered.

Last Updated: 03 Nov 2005 10.00AM +0800