Announcement: Scheduled PHP version upgrading

Dear Valued Clients,
 
Thank you for hosting with Exabytes Network. 
 
At Exabytes, we always strive to provide the best service and latest web hosting technology to our valued clients.
 
To ensure all our servers’ software are up to date and vulnerability free, we have scheduled an upgrade on all our shared and reseller hosting servers to the newer PHP version.
 
What Should I do?
As the upgrade is a major version change, we strongly advise all our clients to ensure all custom written applications running on our servers are fully compatible with PHP 5.6. Kindly check with your in-house webmaster/outsource webmaster/programmer regarding this matter. 
 
Maintenance Timeline
We understand code changes and compatibility checks take time. This upgrade exercise will start at the following schedule:
 
April 2016
All newly setup servers will use PHP 5.6 as default during setup.
 
Linux hosting
Clients have the option to select PHP 5.3, 5.4, 5.5 or 7.0 in selection using PHP.
 
Windows hosting
Clients may contact our support team using primary contact to switch the PHP version from server end via PHP Manager.
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July 2016
A second reminder will be sent out for the removal of PHP 5.3 and 5.4 from the selection and server end in second quarter of 2017
 
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Second quarter of 2017
 
Linux hosting
We will remove PHP 5.3 and 5.4 from the selection and all hosting accounts will move to PHP 5.6 as default.
 
Windows hosting
We will revert the setting and set PHP 5.6 as default.
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Affected servers
All Exabytes Linux and Windows Shared hosting servers that are running PHP.
 
Technical Support and Additional information
For extra precautionary measures, we strongly advise our customers to perform a BACKUP on their critical data.
 
Here are the references for migration from 
A) PHP 5.3.x to 5.4.x
 
B) PHP 5.4.x to 5.5.x
 
C) PHP 5.5.x to 5.6.x
 
If you are using a custom php.ini file which PHP modules references are not available with PHP 5.6, your site may not work. 
 
You may remove the custom php.ini file and let it refer to server default php.ini or create a php.ini file that is compatible with PHP 5.6.
 
What is php.ini?
It is the file for you to declare changes to your PHP settings.
 
If you need further information and clarifications regarding this announcement, please do not hesitate to contact us via helpdesk at https://support.exabytes.com.my/help/
 
Thank you very much for your attention. 
 
Have a nice day! 
 

 

Best Regards,
 
 
Support Team
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Technical Support Department