Dear Valued Clients,
*** Only selected clients hosted on Ixora 184.108.40.206 server will be affected and notified privately ***
Date: 12th - 18th Feb 2016
Time: 08:00PM MYT +0800
Affected Server : Ixora 220.127.116.11
We will migrate selected accounts which is hosted under Ixora 18.104.22.168 to server below
1. During the migration, your web site and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. The server new IP will switch once the account is successfully migrated to the new server.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.
5. If you are using third party DNS, you are advised to update the A record to IP include in our notification after the migration has been done.
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my if you have any enquiries regarding this server upgrade exercise. Thank You!
Technical Support Department