[COMPLETED] Network Service Disruption - Penang Suntech Data Center

Date: 12th Dec 2015
Time: 01:00 AM MYT +0800
 
Service Disruption Update:
The restoration is completed, and the services resume normal operation.
 
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Date: 12th Dec 2015
Time: 00:30 AM MYT +0800
 
Service Disruption Update:
The restoration is still under progress, and as per upstream provider update, we expect it to be completed before 8 AM in the morning.
 
We are very sorry for the inconvenience caused.
 
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Date: 11th Dec 2015
Time: 08:30 PM MYT +0800
 
Service Disruption Update:
Our upstream provider has updated that there is a backbone fiber cut, and restoration is under progress. We will update here again as soon as we receive any further news regarding the restoration.
 
We are very sorry for the inconvenience caused.
 
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Dear Valued Customers,
  
Date: 11th Dec 2015
Time: 05:00 PM MYT +0800
 ETA: N/A
 
Service Disruption Details:
Our uplink provider has arranged an immediate internet gateway maintenance. All servers in IP range 110.74.190.1/24 is having service interruption. We shall keep the latest update once receiving any updates from our uplink provider.

Service Disruption Affects:
Service interruption for all servers in IP range 110.74.190.1/24.
 
 
 
Best Regards,
 
 
Support Team
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Technical Support Department