[COMPLETED] Service Disruption - Optimus Prime 2 -

Date :  29th Oct 2015
Time :  04:00 PM MDT
Service Disruption Update:
The Bare metal restoration (BMR) process has been completed .
The server is up and all services will now resume their operations smoothly without any noticeable service impact.

Thank you for your patience and have a nice day! 
Date :  29th Oct 2015
Time :  8:00 AM MDT
ETA   :  N/A
Service Disruption Update :
The  server is currently undergoing Bare Metal Restoration (BMR) process.
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
We will provide you with the latest updates on our close monitoring and developments from time to time on BMR.
Dear Valued Customers,

Date :  29th Oct 2015
Time :  03:40 AM MDT
ETA   :  N/A
*** Only clients hosted on the server Optimus Prime 2 [] will be effected ***
Service Disruption Details :
Our monitoring system has detected that all services for this server has not been responding and our technical engineers are checking and working on this.
We will perform a details check on the server and post another updates once it become available.
Service Disruption Affect :
During the service disruption period all services will not be available.
Best Regards,

Support Team
Technical Support Department