[COMPLETED] Service Disruption : Optimus Prime 2 [72.18.130.105]

Date :  02nd Oct 2015
Time :  04:50 PM MDT
 
Service Disruption Update:
The Bare metal restoration (BMR) process has been completed .
The server is up and all services will now resume their operations smoothly without any noticeable service impact.
 
Thank you for your patience and have a nice day! 
 
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Date :  02nd Oct 2015
Time :  11:00 AM MDT
 
Service disruption Update :
The  server is currently undergoing Bare Metal Restoration (BMR) process.
 
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
 
We will provide you with the latest updates on our close monitoring and developments from time to time on BMR.
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Dear Valued Customers,

Date :  02nd Oct 2015
Time :  03:00 AM MDT
ETA   :  N/A
 
*** Only clients hosted on the server Optimus Prime 2 [72.18.130.105] will be effected ***
 
Service disruption details :
 
Our monitoring system has detected that all services for this server has not been responding and our technical engineers are checking and working on this.
We will perform a details check on the server and post another updates once it become available.
 
Service disruption effect :
During the service disruption period all services will not be available.
 
 
Best Regards,
 

Support Team
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Technical Support Department