Scheduled Cloud Hypervisor Host Server Maintenance

Maintenance Update:
One hypervisor host from cloud SG-CLOUD-01 hasn't completed the patching. Another reboot will be carried out at following schedule:
 
Date: Saturday, 23rd May 2015
Time: 9:00PM - 01:00AM (GMT +0800)
Affected Cloud zone: MY-CLOUD-04
Cloud Hosting Product Name: Flexi Cloud Nodes - Kuala Lumpur 4
Virtual Servers IP Range: 103.18.245.x
Status : COMPLETED
 
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Dear Valued Customers,
 
Notice: Cloud Hosting System Patching
 
Exabytes will be applying a patch for QEMU vulnerability, VENOM (CVE-2015-3456). Detailed information about this vulnerability can be found at https://access.redhat.com/articles/1444903 .
 
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Maintenance process
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1. Each virtual machines will be turned off.
2. The virtual machines hypervisor host will be rebooted.
3. Each virtual machines will be turned on after hypervisor host returns online.
 
Upgrades will be performed in batches because of Exabytes' multi-location cloud zones. Kindly take a look at the schedule below:
 
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Date: Tuesday, 19th May 2015
Time: 12:00AM - 03:00AM (GMT -0700)
Affected Cloud zone: US-CLOUD-01
Cloud Hosting Product Name: Flexi Cloud Nodes - USA, Flexi Cloud Server - US
Virtual Servers IP Range: 173.248.178.x
Status : COMPLETED
 
Date: Tuesday, 19th May 2015
Time: 9:00PM - 12:00AM (GMT +0800)
Affected Cloud zone: SG-CLOUD-01
Cloud Hosting Product Name: Flexi Cloud Nodes - Singapore, Flexi Cloud Server - SG
Virtual Servers IP Range: 103.7.8.x
Status : COMPLETED
 
Date: Thursday, 21st May 2015
Time: 9:00PM - 01:00AM (GMT +0800)
Affected Cloud zone: CX-CLOUD-01
Cloud Hosting Product Name: Flexi Cloud Nodes - Cyberjaya
Virtual Servers IP Range: 103.13.120.x / 103.13.122.x
Status : COMPLETED
 
Date: Saturday, 23rd May 2015
Time: 9:00PM - 01:00AM (GMT +0800)
Affected Cloud zone: MY-CLOUD-04
Cloud Hosting Product Name: Flexi Cloud Nodes - Kuala Lumpur 4
Virtual Servers IP Range: 103.18.245.x
Status : COMPLETED
 
Date: Monday, 25rd May 2015 [COMPLETED] &  Wednesday, 27th May 2015
Time: 9:00PM - 01:00AM (GMT +0800)
Affected Cloud zone: MY-CLOUD-02
Cloud Hosting Product Name: Flexi Cloud Nodes - Kuala Lumpur 2
Virtual Servers IP Range: 42.1.60.x / 42.1.61.x / 42.1.62.x
 
Date: Friday, 29th May 2015 & Saturday, 30th May 2015 & Sunday, 31st May 2015
Time: 9:00PM - 01:00AM (GMT +0800)
Affected Cloud zone: MY-CLOUD-03
Cloud Hosting Product Name: Flexi Cloud Nodes - Kuala Lumpur 3
Virtual Servers IP Range: 103.18.244.x / 103.18.245.x
 
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Should you have any difficulties, please do not hesitate to contact our 24x7 technical support team (Department: Tech Support (24x7) - Server / Co-location / VPS ) by submitting a ticket at https://support.exabytes.com.my/Main/frmNewTicket.aspx
 
 
Best Regards,
 
Support Team
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Technical Support Department