[COMPLETED]Service Disruption - Colosseum - 72.18.130.12

Date : 20th Mar 2015
Time : 05:30 PM MDT
 
Service Disruption update:
 
Scandisk has been completed in the server and fixed the errors.
 
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Date : 20th Mar 2015
Time : 05:00 AM MDT
 
Service Disruption update:
 
We are  performing scandisk on the server to diagnose and fix the error.
 
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Date : 20th Mar 2015
Time : 04:00 AM MDT
 
Service Disruption update:
Our team notice there is BSOD after reboot and working with our upstream provider on this issue.

What is BSOD?
An error screen displayed after a fatal system error on a Windows server.

While awaiting the checking result on BSOD, our team also carry out BMR process on another server as a contingency plan if the server failed to bring up.
 
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
 
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Dear Valued Customers,
 
***  Only clients hosted on Colosseum server will be affected   ***
 
Date : 20th Mar 2015
Time : 03:00 AM MDT
ETA  : NA
 
Service Disruption details :
Our monitoring system has detected web services for this server has not been responding. We will perform a details check on the server and post another updates once it become available
 
Service Disruption affects :
During the service disruption period web service will not be available.

 
 
Best Regards,

 
Support Team
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Technical Support Department