[COMPLETED] Cloud Hosting System Upgrade Notice

Dear Valued Customers,
 
Notice: Cloud Hosting System Upgrade
 
Exabytes will be performing an upgrade on its Cloud Hosting System to the newest version. The upgrade includes bugs fixes as well as feature and performance improvements towards its Control Panel. Based on the release version, we believe the new version will be able to provide a better experience for Exabytes Cloud Hosting customers.
 
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What You Need to Do
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No action is required from your end before and during the upgrade. The upgrade will not affect any running Virtual Servers. However, access to cloud hosting control panel will be disabled for 3 hours. Please rest assured that our technical support team will still be working around the clock to assist you shall you encounter any technical difficulties.
 
Upgrades will be performed in batches because of Exabytes' multi-location cloud zones. Kindly take a look at the schedule below:
 
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Date: Friday, 27th Dec 2013
Time: 9:00PM - 12:00AM (GMT +0800)
Affected Cloud zone: US-CLOUD-01
Cloud Hosting Product Name: Flexi Cloud Nodes - USA, Flexi Cloud Server - US
Status: COMPLETED
 
Date: Friday, 10th Jan 2014
Time: 9:00PM - 12:00AM (GMT +0800)
Affected Cloud zone: SG-CLOUD-01
Cloud Hosting Product Name: Flexi Cloud Nodes - Singapore, Flexi Cloud Server - SG
Status: COMPLETED
 
Date: Friday, 24th Jan 2014
Time: 9:00PM - 12:00AM (GMT +0800)
Affected Cloud zone: MY-CLOUD-01
Cloud Hosting Product Name : Flexi Cloud Nodes - Malaysia, Flexi Cloud Nodes - Kuala Lumpur 2, Flexi Cloud Server - Malaysia (AIMS KL)
Status: COMPLETED
 
Date: Friday, 7th Feb 2014
Time: 9:00PM - 12:00AM (GMT +0800)
Affected Cloud zone: CX-CLOUD-01
Cloud Hosting Product Name: Flexi Cloud Nodes - Cyberjaya, Flexi Cloud Server - Malaysia (AIMS KL)
Status: COMPLETED
 
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Should you have any difficulties, please do not hesitate to contact our 24x7 technical support team (Department: Tech Support (24x7) - Server / Co-location / VPS ) by submitting a ticket at https://support.exabytes.com.my/Main/frmNewTicket.aspx


Best Regards,

Support Team
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Technical Support Department