[COMPLETED] Scheduled server maintenance - GreatWallChina

Date: 20 Apr 2012
Time: 6:17AM MDT

Unfortunately, we have to perform Windows recovery in order to fix the system. Finally, the server has returned to operation. mySQL and MSSQL services are running and picking up the requests. Should you have any web sites that has surfing problem, feel free to contact us by lodging a support ticket @ https://support.exabytes.com/Main/frmNewTicket.aspx? .

We truly apologize for the inconvenience caused.


Date: 19 Apr 2012
Time: 10:40PM MDT

The server is unexpected get error of "BSOD 0x7B". We are still investigating if anything could fix it.


Date: 19 Apr 2012
Time: 10:00PM MDT

Maintenance update:
We have received an alert of a failed drive on this host.

Maintenance effect:
During the maintenance window, MySQL and MS SQL services is not available. 

Best regards, 

Support team
Technical Support Department.