Exabytes - Server Upgrade Exercise for Linux Shared Hosting - Lavender (IP:

Dear Valued Clients,
*** Only clients hosted on Lavender server will be affected ***

Date : 26th September 2011 (Monday)
Start Time: 2000 (8:00 PM) GMT +0800
End Time: 30th September 2011 (Friday) 2300 (11:00 PM) GMT +0800
Server Effected: Lavender (IP:

Maintenance Description:
To improve the performance of the server, we will be migrating your web site which is hosted on Lavender (IP: to a server with better hardware and latest CentOS Linux Operating System.

Maintenance Impact:
1. During the migration, your web site and email services might be slightly interrupted.

2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. The server new IP is

3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.

4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.

5. If you are using third party DNS, you are advised to update the A record to IP after the migration has been done.

Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com/help/ if you have any enquiries regarding this server upgrade excercise. Thank You!

Best Regards,

Support Team
Technical Support Department