Exabytes - Server Upgrade Exercise for Linux Shared Hosting - Hazel (IP: 110.4.45.113)

Date: 20 December 2010

Migration Update:
We have prepared another set of hard disk after finding the initial set of hard disks were not performing up to our expectation. Due to this, we have used RAID 10 disk when building this new server, and this will dramatically improve the disk performance.

We will start migrating all accounts by this Christmas Eve, 24th December 2010, a week later than the proposed date earlier, we sincerely apologize for any inconvenience caused because the delay of this migration.

The Latest Update:

Date : 24 December 2010 (Friday)
Start Time: 2000 (8.00 PM) GMT +0800
End Time: 31 December 2010 (Friday) 2300 (11.00 PM) GMT +0800
Server Effected: Hazel (IP: 110.4.45.113)

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Date : 17 December 2010 (Friday)

Maintenance Update:
Due to hardware issue at server end, the upgrading for Linux Shared Hosting - Hazel (IP: 110.4.45.113) has been postponed until further notify.

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Dear Valued Clients,
 
*** Only clients hosted on Hazel server will be affected ***

Date : 17 December 2010 (Friday)
Start Time: 2000 (8.00 PM) GMT +0800
End Time: 24 December 2010 (Friday) 2300 (11.00 PM) GMT +0800
Server Effected: Hazel (IP: 110.4.45.113)

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Maintenance Description:
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To improve the performance of the server, we will be migrating your web site which is hosted on Hazel (IP: 110.4.45.113) to a server with better hardware and latest CentOS Linux Operating System.

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Maintenance Impact:
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1. During the migration, your web site and email services might be slightly interrupted.

2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. The server new IP is 110.4.45.193.

3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.

4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.

5. If you are using third party DNS, you are advised to update the A record to IP 110.4.45.193 after the migration has been done.

Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com/help/ if you have any enquiries regarding this server upgrade excercise. Thank You!


Best Regards,

Support Team
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Technical Support Department