Dear Valued Clients,
*** Only clients hosted on Soundwave server will be affected ***
Date : 21 October 2010 (Thursday)
Start Time: 1.00 AM MDT
End Time: 24 October 2010 (Monday) 12.00 AM MDT
Server Effected: Soundwave (IP: 18.104.22.168)
To improve the website performance, stability, and uptime, we will be migrating your web site which is hosted on Soundwave (IP: 22.214.171.124) to another server which installed with the latest CentOS Linux Operating System.
1. During the migration, your web site and email services might be slightly interrupted.
2. The IP Address of Web/FTP and Mail server will be changed upon the completion of the migration. The server new IP is 126.96.36.199.
3. Your cPanel login, FTP accounts and Email logins, and DNS IP will remain unchanged.
4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.
5. If you are using third party DNS, you are advised to update the A record to IP 188.8.131.52 after the migration has been done.
6. For web sites which have SSL installed, your web site will be assigned a new SSL IP once the migration of your web site is done.
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com/help/ if you have any enquiries regarding this server upgrade excercise. Thank You!
Exa Bytes Network Sdn Bhd
Web: http://www.exabytes.com | http://www.exabytes.com.my