Immediate server maintenance on Discovery (110.4.40.105)

Date : 22 June 2010
Time :  7.42AM GMT +8
ETA : 2 hours

Issue Update:
Faulty HDD of the RAID 1 array replaced with a new HDD. Currently the RAID rebuild is 84% complete.

Maintenance Impact:
All services of the server is back online. However, due to RAID rebuilding it may affect the performance of the server.

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Date :  22nd June 2010
Time :  4.35AM GMT +8
ETA : 6 hours

Issue Update:
Faulty HDD of the RAID 1 array replaced with a new HDD. Currently the RAID rebuild is 24% complete.

Maintenance Impact:
All services of the server is back online. However, due to RAID rebuilding it may affect the performance of the server.

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Date :  22nd June 2010
Time :  2.45AM GMT +8
ETA : 8 hours

Issue Update:
Faulty HDD of the RAID 1 array replaced with a new HDD. Currently the RAID is being rebuild.

Maintenance Impact:
All services of the server is back online. However, due to RAID rebuilding it may affect the performance of the server.

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Date :  22nd June 2010
Time :  2.15AM GMT +8
ETA : 1 hour

Issue Update:
One of the server RAID 1 array HDD is offline. Server will be taken down to replace HDD.

Maintenance Impact:
All services of the server will not be accessible.

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Date :  21st June 2010
Time :  9.40PM GMT +8

Issue Update:
The server HDD was found not responding as the Disk I/O error was prompted and our engineers are currently investigating and recovering the server. Apologize for the inconvenience caused.

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Date :  18th June 2010
Time :  9.40AM GMT +8

Issue Update:
The cause is identified where there was HTTP SYN flood happened. We have identified this and apply the necessary action to stop this. The server shall back to normal and websites load normally.

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Date :  17th June 2010
Time :  10.20PM GMT +8
Expected ETA : Unavailable

Maintenance Update:
At the moment the problem has been rectified where the web accessibility are responded at normal speed. We will continue monitor the server for some period to ensure such issue does not occurred again.

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Date :  17th June 2010
Time :  8.25PM GMT +8
Expected ETA : Unavailable

Dear Valued Customer, 

We have discovered web accessibility (http request via port 80) problem for server discovery.mschosting.com (110.4.40.105).

Visitors will be experiencing the access slowness while executing http request to this server. At the moment, we currently in the midst of determining the possible caused and rectify this issue.

We shall post the latest updates on the server time by time.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com