[COMPLETED] Immediate Server Maintenance - LEO [110.4.46.48]

Update : 1 March 12.15AM GMT+8

All website files and MySQL database has been restored to the server. If you do encounter any difficulty to access to your website hosted on the IP 110.4.46.48, please contact our technical support helpdesk at http://support.exabytes.com/help

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Update : 28 Feb 2010 10.00PM GMT+8

 Files restoration for "i", "j", "k", "l", "u" and "t" has been completed. We have started the files restoration for "m", "s" domains.
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Update : 28 Feb 2010 9.00PM GMT+8

 Files restoration for "i", "u" and "t" is still in progress.
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Update : 28 Feb 2010 7.00PM GMT+8

Files restoration for domains with "v", "w", "x", "y", "z" is completed. Files restoration for "i", "u" and "t" is in progress.
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Update : 28 Feb 2010 6.30PM GMT+8

The server rebooted itself and we have to restart the files restoration. However, it will resume from the last it stop. Files restoration for domains with "i" is in progress.

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Update : 28 Feb 2010 2.00PM GMT+8

Files restoration are still in progress. Files restoration for domains with "g" is in progress. At the same time, we have also restored all the FTP accounts to the server.

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Update : 28 Feb 2010 11.00AM GMT+8

Files restoration are still in progress. Files restoration for domains with "c" is in progress.

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Update : 28 Feb 2010 8.00AM GMT+8

Files restoration are still in progress. Files restoration for domains with "a" is in progress.

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Update :  28 Feb 2010 6.45AM GMT+8

We are now restoring the files based by domain's alphabetical order.

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Update : 28 Feb 2010 5.15AM GMT+8

We are now in the progress of restoring the FTP and IIS entries back to the server. Once this is done, we will proceed with the IIS websites restoration. We foresee this will takes about 45min - 1hours to restore the IIS entries.

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Date  : 28th Feb 2010
Time : 0200 GMT +0800
ETA : Unknown

Maintenance Details :

There was server hardware issue happened for LEO server. We are rebuilding the server urgently to recover its access.

Maintenance Effect :

During the maintenance, web sites, FTP and MySQL services hosted on the server will be inaccessible .

Please feel free to contact our Helpdesk at https://support.exabytes.com if you need any further enquiries.


Thank you.

Best Regards,

Support Team
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Technical Department
Exa Bytes Network Sdn Bhd