[COMPLETED] Immediate Network Maintenance on CBJ1 Data Center

Date : 3th Feb 2010
Time : 7.00pm GMT+8
ETA: Completed

Everything is working back to usual, we are checking with Data Center Engineer for more detail no this incident.

Should you need any documentation for this incident, please contact our Support team.

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Date : 3th Feb 2010
Time : 6.25pm GMT+8
ETA : N/A

Maintenance Details
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Our servers hosted on the following IP ranges received multiple unofficial reports that inaccessible :
202.75.42.0/24
202.75.48.0/24

Users hosted in this IP range will encounter intermittent network timeout and high latency. It will affect the web, database and online services.

At the moment, we are still awaiting for the further update from our DataCenter Network Engineers.

We will update this announcement should there is further update on the issue.

Should you need to clarify on this matter kindly send us a copy of ping plotter result to http://support.exabytes.com .
http://support.exabytes.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=534

Thank you.

Best Regards,

Support Team
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Technical Department
Exa Bytes Network Sdn Bhd