[UPDATE] Exabytes - Immediate server maintenance on Turalyon 202.75.48.50

Date : 27 Nov 2009
Time : 06.30 AM (GMT +0800)

Server is back online and services are resumed back to normal


Date : 27 Nov 2009
Time : 06.00 AM (GMT +0800)

Maintenance Updates:

We have performed reboot for applying some important changes at server and server found not responding .
Our engineers are checking this.



Date : 26th Nov 2009
Time :3.30PM (GMT +0800)

Maintenance Updates:

The server was found much stable compared to earlier morning. The server load are under control as well as the email spool. The current slowness is caused by too many connection of POP3 session from users. We will be monitoring and tweaking the server's setting.

Thank you for your kind patience.

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Date : 26th Nov 2009
Time :9.00AM (GMT +0800)

Maintenance Updates:

The server load currently has resume back to normal. At the same time, we currently still performing close monitor on the mail services status its still not consistence. We will update again for the next status for next hours.

We apologize for all the inconvenience caused.


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Date : 26th Nov 2009
Time :10.30AM (GMT +0800)

Maintenance Updates:

The server was found operating fine after office hours. However, the server was found not operating in optimum state currently  and we have requested Smartermail developers to investigate on what had gone wrong. The POP, SMTP and IMAP are still function and due to the server load, user might encountered slowness performance.

We deeply apologize for all the inconvenience caused.

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Date : 26th Nov 2009
Time :9.00AM (GMT +0800)

Maintenance Updates:

The server load currently has resume back to normal. At the same time, we currently still performing close monitor on the mail services status its still not consistence. We will update again for the next status for next hours.

We apologize for all the inconvenience caused.

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Date : 25th Nov 2009
Time :4.00PM (GMT +0800)

Maintenance Updates:

The server load is currently under control. However, due to the large server spool, the email delivery might have to be delayed and having slow delivery of emails.

We apologize for all the inconvenience caused.

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Date : 25th Nov 2009
Time :1.45PM (GMT +0800)

Maintenenace Updates:

The mail services is up and running now. How ever , it is still overloaded due to large number of email spool.

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Date : 25th Nov 2009
Time :1.15PM (GMT +0800)
ETA: N/A

Maintenenace Updates:

The mail server, MailService.exe process has  been found on overloading CPU usage. We have rebooted the server, but the server is not accessible after rebooting. Our engineer is currently checking on the server.

Sorry for the inconvenience caused.

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Date : 25th November 2009
Time : 12.30PM (GMT +0800)

Server Name: Turalyon
Server IP: 202.75.48.50
ETA: N/A


Maintenance Details:
-----------------------------
The server is currently under immediate maintenance due to the e-mail services which is not able to run at the optima status.

Maintenance Effect:
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During the maintenance,mail services on the server side will not be unavailable. Web site services remain working.

We will update the status of the server in timely manner. We apologize for all the inconvenience
caused.