[Completed] Exabytes - Planned Network Maintenance Notification 116.0.101.x

Date : 7th November 2009
Time : 8.00 am GMT+8
Status: Completed

The network issue is recovered and the network activity back to optimum state.
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Date : 7th November 2009
Start Time: 1.00 AM GMT + 8.00
End Time: 3.00 AM GMT + 8.00

Dear Valued Clients,

DESCRIPTION OF MAINTENANCE ACTIVITY
There will be a planned maintenance to be conducted by the data center Network Team to upgrade new IOS on the backbone routers and switches.
In the event the migration is not successful, we will proceed to roll back to existing IOS.

Maintenance Impact:
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Reboots are required to complete the upgrade. There will be an estimated 10 minutes service interruption on network 116.0.101.x while the equipments are rebooted.
Servers hosted in the IP range will encounter service interruption for estimated 10 minutes.

Maintenance Plan:
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00:01 Back up IOS image for equipment and begin IOS upgrade.
01:00 Perform equipment reboot. Service will be interrupted.
01:15 Reboot completed and service restored.
01:16 Monitoring and verifying IOS on the equipment.
03:00 Maintenance completed.

If you have any inquiries regarding this network issues, please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com.my. Thank You!

Best Regards,

Support Team
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Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Helpdesk: https://support.exabytes.com