Exabytes - Linux shared hosting servers security updates

Dear Valued Clients,

All servers have been updated successfully.

Optimus-Prime(72.18.130.105),
Bumblebee(72.18.130.128),
Ironhide(72.18.130.94),
Ratchet(72.18.130.135),
Calcium(72.18.132.58),
Hydrogen(72.18.130.150).

Please let us know if you face any problem after security updates.


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Dear Valued Clients,

*** Only clients hosted on servers stated below will be affected ***

Date: 14 October 2009 (Wednesday)
Start Time: 00.00AM GMT -0600 (14:00PM GMT +0800)
Estimated End Time: 01.00AM GMT -0600, 14 October 2009 (Wednesday)
Server Affected:
Optimus-Prime(72.18.130.105),
Bumblebee(72.18.130.128),
Ironhide(72.18.130.94),
Ratchet(72.18.130.135),
Calcium(72.18.132.58),
Hydrogen(72.18.130.150).


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Maintenance Impact:
==========================
Disabling Options (only to All and FollowSymLinks) allows better isolation shared hosting accounts from accessing each others for better security implementation on the server side.

To disable Options, we will:

a. Configuring Apache to stop serving request for web sites which have Options All and FollowSymLinks in .htaccess.
b. If you have any Options All or FollowSymLinks configuration exists in .htaccess, we will comment the Options.
c. The other Options: ExecCGI, Includes, IncludesNOEXEC, Indexes, MultiViews, SymLinksIfOwnerMatch remain working without any problem.

Upon the completion of the conversion, the following conditions will apply on your hosting account:

a. Options All and FollowSymLinks will no longer work for .htaccess. Users should only create and use symbolic link to link to another files which have the same ownership.

We Exabytes should take care of all potential problems, however there might be some unforeseen issues. If you do have any problems on loading web sites after the conversion, please contact us at our helpdesk https://support.exabytes.com by providing us the FULL URL for your applications and steps to reproduce the errors, this allow our engineers to streamline the process when troubleshooting your issues.