[COMPLETED]Exabytes - Server Upgrade for Linux Share Hosting - Delphinium.mschosting.com (IP: 210.48.145.201)

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Updates : 19 July 2009 11.10PM GMT+8
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Dear Valued Clients,

The suPHP conversion has been done. If you do encounter any problem, please do not hesitate to contact us.

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suPHP Conversion
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Date: 19 July 2009 (Sunday)
Start Time: 9.00PM GMT +0800
Estimated End Time: 11.00PM GMT +0800, 19 July 2009

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Date : 11 July 2009 (Sat)
Start Time: 6.30 GMT +0800

Dear Valued Clients,

Maintenance Updates:
Task has been performed during maintenance:
- All data has been synchronization.
- Will perform further monitor on the server status

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Date : 11 July 2009 (Sat)
Start Time: 5.00 GMT +0800

Dear Valued Clients,

Maintenance Updates:
Task has been performed during maintenance:
- There is come issue occurred after the last partition (/home) synchronization. Due to this issue, the data resynchronization need to be restart.

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Date : 11 July 2009 (Sat)
Start Time: 2.00 GMT +0800

Dear Valued Clients,

Maintenance Updates:
Task has been performed during maintenance:
- Start data synchronization for /home partition

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Date : 11 July 2009 (Sat)
Start Time: 1.33 GMT +0800

Dear Valued Clients,

Maintenance Updates:
Task has been performed during maintenance:
- Start data synchronization for /usr partition
- Start data synchronization for /tmp partition
- Start data synchronization for / partition

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Date : 11 July 2009 (Sat)
Start Time: 1.00 GMT +0800

Dear Valued Clients,

Maintenance Updates:
Task has been performed during maintenance:
- Start data synchronization for /var partition

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Date : 11 July 2009 (Sat)
Start Time: 12.05 GMT +0800

Dear Valued Clients,

Maintenance Updates:
- Hardware replacement for HDDs (configured with RAID10) to existing Delphinium server.
- Configure the server IP's
- Attach delphinium old HDD's to new HDD's for data synchronization purpose

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Dear Valued Clients,

*** Only clients hosted on Delphinium server (IP: 210.48.145.201) will be affected ***

Date : 10 July 2009 (Friday)
Start Time: 11.00pm GMT +0800
Estimated End Time: 9.00am GMT +0800, 11 July 2009
Server Affected: Delphinium.mschosting.com (IP: 210.48.145.201)

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Maintenance Description:
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As we have seen the /home partition has been used up to more than 85%, we will be upgrading the Linux share hosting server Delphinium.mschosting.com
(IP: 210.48.145.201) storage to a bigger drive which equipped with RAID10 for better fault torelance and performance boost stability. At the same time, we will also get the latest CentOS Linux Operating System 5.3 64bit installed on the new server.

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Maintenance Impact:
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1. During the upgrade, your web site and email services will be unavailalbe.

2. The IP Address of Web/FTP and Mail server will remain unchanged upon the completion of the upgrade.

3. Your cPanel login, FTP accounts and Email logins will remain unchanged.

4. You are advised to keep a backup of your web site on your local terminal. You may generate the backup from your cPanel.

5. DNS name server IPs will be unchanged after the upgrade is completed.

6. We will also be upgrading the Apache web server to the latest 2.x version together with suPHP at ONE WEEK later after the server upgrade.

7. With the latest Apache 2.x, we will also be changing the production PHP mode to suPHP mode. suPHP is a tool for executing PHP scripts with the permissions of their owners. The benefit of suPHP is that, it provides better security on the server and allows much easier resource control.
The change over to suPHP mode will be carried out ONE WEEK after the date of migration as above. During the conversion to suPHP, we will:

a. Update all the permission folders to 755 and 644 for PHP scripts.
b. If you have any PHP_FLAG or PHP_VALUE existingly exist in .htaccess for your folder, we will replace it with a php.ini on your home directory.

Upon the completion of the conversion, the following conditions will apply for any future files and folders changes on your hosting account by yourself:

a. You are advised to run permission 755 for folders, and permission 644 for PHP script. Your PHP applications will NOT run if it is not configured as the permission recommended. A '500 Internal Server Error' message will be displayed when you try to browse the page at your browser.
b. PHP_FLAG or PHP_VALUE configured will no longer work for .htaccess, you are required updating those values in php.ini or by contacting us via our helpdesk for assistance.


Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.com/help/ if you have any enquiries regarding this server upgrade exercise. Thank You!


Best Regards,

Support Team
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Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Helpdesk: https://support.exabytes.com/