[COMPLETED] Immediate Server Maintenance - Spirit [72.18.132.204]

Date : 14th May 2009
Time : 08:30 AM

The RAM replacement has been completed and the server has been tested and is working fine. All the mail services must be restored now.


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Date : 14th May 2009
Time : 04:30 AM

The hardware(RAM) has been updated and the server is running fine. However we are still monitoring the server and will require another reboot in 3hrs time from now. Users can now access the mails without any issue. We will update here once the complete testing is done and the issue is resolved.


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Date : 13rd May 2009
Time : 11:21:20 PM
ETA : N/A

Our database engineers found the problem was associated with RAM. We are replacing installed RAM .We will keep you updated.


Date : 13rd May 2009
Time : 7.50 PM (GMT +0800)
ETA : N/A

We found that the server will encounter possibility of auto reboot. Our engineer is attending to this issue right now.

Maintenance Effect:
User will encounter server disruption intermittently. Sorry for the inconvenience caused.

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Date : 13rd May 2009
Time : 7.50 PM (GMT +0800)
ETA : N/A

The mail services resumed. We are now monitoring on the mail services.


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Date : 13rd May 2009
Time : 7.10 PM (GMT +0800)
ETA : N/A

Maintenance Details:
The server is currently under immediate maintenance . Our engineers are currently checking on the server.

Maintenance Effect:
All the services will be temporarily inaccessible.

Thank you.

Best Regards,

Support Team
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Technical Department
Exa Bytes Network Sdn Bhd