CBJ1 Data Center Network Issue

Date : 8th May 2009
Time : 6:20 PM (GMT +8:00)
Expected ETA : Unavailable

The network at CBJ 1 not stable during: 10:00AM, 10:25AM and 11:30AM and is stable now.

We are waiting for the incident report from data center and kindly drop us a ticket using the following link if there is any issue to access your site that under the mentioned IP range:
http://support.exabytes.com/index.php?_m=tickets&_a=submit

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Date : 8th May 2009
Time : 10:00 AM (GMT +8:00)
Expected ETA : Unavailable

There were intermittent connections to websites which hosted in servers in the network range 202.75.48.0/24 and 202.75.42.0/24 . The connections resume normal for the time being, with further monitoring.

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Date : 7th May 2009
Time : 11:50 AM (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The network connection issue has been resolved. All the websites in the network range 202.75.48.0/24 and 202.75.42.0/24 resume normal. We are further monitoring on the network.

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Date : 7th May 2009
Time : 11:00 AM (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
There are intermittent connection to CBJ1 servers and hosts (IP range 202.75.48.0/24 202.75.42.0/24 ). We have contacted engineers at data center to look into this issue to recover the network performance.

Maintenance Effect:
Users whose websites are hosted on the affected IP range will suffering intermittent failures and facing difficulty to access their domains, websites, emails and databases services.

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Date : 6th May 2009
Time : 7:00 PM (GMT +8:00)

The network connection issue have resolved. We will continue for the monitoring.

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Date : 6th May 2009
Time : 5:30 PM (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
There are network connection issue at CBJ1 (IP range 202.75.48.0/24 202.75.42.0/24 ). We have contacted engineers at data center to look into this issue to recover the network performance.

Maintenance Effect:
Users whose websites are hosted on the affected IP range will suffering intermittent failures and facing difficulty to access their domains, websites, emails and databases services.

We will keep this announcement update from time to time with the latest progress of maintenance.

Thank you.

Best Regards,

Support Team
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Technical Department
Exa Bytes Network Sdn Bhd