Immediate Server Maintenance - Mountainking [202.75.48.16]

Date : 03 March 2009
Time : 1:51PM GMT+8
Expected ETA : Completed

Maintenance Details:
The mail server is up and running now. All services are available and can be access as normal.

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Date : 03 March 2009
Time : 12.50PM GMT+8
Expected ETA : N/A

Maintenance Details:
Server is having stage 2 out of 3 check disk process. We will install device driver, install Smartermail service, etc.

Maintenance Effect:
The mail services is inaccessible.

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Date : 03 March 2009
Time : 9.15AM GMT+8
Expected ETA : 3 hours

Maintenance Details:
Replacing the ram not resolve the issue and we will reload a new OS and use back existing email data.

Maintenance Effect:
The mail services might be interrupted and inaccessible

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Date : 03 March 2009
Time : 8.50AM GMT+8
Expected ETA : 1 hour

Maintenance Details:
Mountaiking server OS has encountered RAM failure, We are now working on changing the RAM.

Maintenance Effect:
The mail services might be interrupted and inaccessible

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Date : 03 March 2009
Time : 7.10AM GMT+8

We have received NOC alert from our monitoring services and our engineers has fail to login remotely to the server. The issue has been escalated to our engineer station in data center for further troubleshooting. All mail services including WebMail, POP3, SMTP and IMAP will be inaccessible at the moment.

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Date : 2nd March 2009
Time :10:45 PM (GMT +8:00)

Maintenance Details:
The server is up and mail service resume. The HDD raid is rebuilding in background. Performance is degraded untill raid rebuild is completed.

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Date : 2nd March 2009
Time :10:10 PM (GMT +8:00)
Expected ETA : 1 hour

Maintenance Details:
Our engineer is replacing the server mother board.

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Date : 2nd March 2009
Time :05:55 PM (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
Our engineer found the server primary NIC malfunction, we are checking on it.

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Date : 2nd March 2009
Time :05:00 PM (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The server is currently under immediate maintenance .

Maintenance Effect:
The mail services for domains hosted in mail server 202.75.48.16 will be temporarily inaccessible.

We are working to recover the system and will keep this announcement update from time to time with the latest information.


Thank you.

Best Regards,

Support Team
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Technical Department
Exa Bytes Network Sdn Bhd