Date : 25th Feb 2009 (GMT +0800)
Expected ETA : 5 March 2009
Affected IP Range: 202.75.48.# ,202.75.42.#, 210.48.145.#, 210.48.157.#, 119.110.99.#, 116.0.101.#, 72.18.131.#, 72.18.131.#, 65.254.48.#, 207.210.67.#, 64.22.123.#
There has been a disruption of TMâ€™s Internet services due to circuit faults on the Asia Pacific Cable Network 2 (APCN2) between Malaysia and the United States.
Detail: Due to submarine cable issues between Kuantan- Tanjong Katong (APCN Link) and Kitaibaraki(JPN-NTTWN) â€“ Muriyama (JPN-JT) â€“ Machester US(US-ATT), customers will experience performance degradation on US-bound traffic. This will affected all traffic to US or from US.
Submarine cable repair ship will arrive on 28/2 and repairation is projected to be completed by 5th March.
The problem affecting the segment between Kitaibaraki(JPN-NTTWN) â€“ Muriyama (JPN-JT) â€“ Machester US (US-ATT)
Resources compiled from :
Streamyx users might experience slow browsing or have intermittent connection slow down while accessing content hosted in the United States. Kindly send us trace route results from ping plotter ( https://support.exabytes.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=921 ) to firstname.lastname@example.org , if you need further clarification and advices from us.
We will keep this announcement update from time to time with the latest information.
Exa Bytes Network Sdn Bhd