Immediate Server Maintenance - Gadolinium [72.18.132.221]

Date : 6th December 2008
Time : 10:00 PM GMT + 8 hours
Expected Full Restoration ETA : N/A
Maintenance Details:
The account restoration from daily backup has been completed. We are checking on the restored accounts. Shall you have difficulties to access website hosted in server 72.18.132.221 (Gadolinium), kindly update us at support@exabytes.com .


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 6th December 2008
Time : 2:30 PM GMT + 8 hours
Expected Full Restoration ETA : N/A
Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 80%

The server services will be less responsive due to high IO from the restoration activity.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 6th December 2008
Time : 10:00 AM GMT + 8 hours
Expected Full Restoration ETA : N/A
Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 72%

The server services will be less responsive due to high IO from the restoration activity.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 5th December 2008
Time : 9:00 AM GMT + 8 hours
Expected Full Restoration ETA : Unavailable

Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 46%

The server services will be less responsive due to high IO from the restoration activity.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 5th December 2008
Time : 1:00 AM GMT + 8 hours
Expected Full Restoration ETA : Unavailable

Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 30%

The server services will be less responsive due to high IO from the restoration activity.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 4th December 2008
Time : 4:00 PM GMT + 8 hours
Expected Full Restoration ETA : Unavailable

Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 25%.

The server services will be less responsive due to high IO from the restoration activity.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 4th December 2008
Time : 9:00 AM UTC -7 hours
Expected Full Restoration ETA : Unavailable

Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 21%.

The server services will be less responsive due to high IO from the restoration activity.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 3rd December 2008
Time : 7:00 AM UTC -7 hours
Expected Full Restoration ETA : Unavailable

Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 10%.

The server services will be kept disabled until backup restoration is completed.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 3rd December 2008
Time : 2:00 AM UTC -7 hours
Expected Full Restoration ETA : Unavailable

Maintenance Details:
The accounts restoration from daily backup is still on-going. Currently completed up to 5%.

The server services will be kept disabled until backup restoration is completed.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 2 Dec 2008
Time : 22.30 P.M. UTC-7 hours
Expected Downtime ETA : 3-4 hours

Maintenance Details:
The effort of re-copying data from the corrupted hdd failed. We had resolve to restoring domain account data from daily backup.

At the moment, the server services are disabled until backup restoration completed.

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################

Date : 2 Dec 2008
Time : 9.15 P.M. UTC-7 hours
Expected Downtime ETA : 3-4 hours

Maintenance Details:
We have mounted the healthy OS hdd to the server. The data copying progress is interrupted due to file system integrity check is performed.

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


############################################################################

Date : 2 Dec 2008
Time : 6:30 P.M. UTC-7 hours
Expected Downtime ETA : 3-4 hours


Maintenance Details:
The server OS hdd is found having bad sectors, our engineer will replace the HDD and re-copy the data from the previous HDD to the new HDD

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

############################################################################


Date : 30 November 2008
Time : 3:15 P.M. (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The server is currently under immediate maintenance and we are still working to recover the system.

Maintenance Effect:
User will encounter difficulties in accessing their WHM and Cpanel.

We will keep this announcement update from time to time with the latest information.

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd