Immediate Server Maintenance - Elune 202.75.48.179

Date : 15 November 2008
Time : 7.10AM (GMT + 0800)

RAID rebuild completes at 68%

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

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Date : 14 November 2008
Time : 11:10 PM (GMT + 0800)

RAID rebuild completes at 38%

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 14 November 2008
Time : 03:30 PM (GMT + 0800)

The RAID rebuild fails as of some unforeseen errors detected by the RAID controller. We have restarted the RAID rebuild.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 14 November 2008
Time : 07:30 AM (GMT + 0800)

Maintenance Details :
The server services are resume online again. The server RAID hdd is found corrupted and is replaced.
RAID rebuilding is running in background.


Users will encounter difficulties in accessing their webs and databases services.

We will keep this announcement update from time to time with the latest information.


Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 14 November 2008
Time : 03:30 AM (GMT + 0800)
Expected ETA : N/A

Maintenance Details :
The server services are currently inaccessible and our system engineers are working on this matter.

Maintenance Effect:
Users will encounter difficulties in accessing their webs and databases services.

We will keep this announcement update from time to time with the latest information.


Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 13 November 2008
Time : 10.20 AM (GMT + 0800)
Expected ETA : N/A

Updates:
We have managed to recover the servers back online. All services has been recovered.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 13 November 2008
Time : 08:30 AM (GMT + 0800)
Expected ETA : N/A

Updates:
The server went into a blue screen and our engineers has tried to switch the hardware which is the initial suspect but there's not a success. We are working with some alternatives and the same time a new server is being setup to replace if the server remains unrecoverable. We sincerely apologize for any inconveniences.

Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd


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Date : 13 November 2008
Time : 05:00 AM (GMT + 0800)
Expected ETA : N/A

Maintenance Details :
The server is currently inaccessible and our system engineer is working on it.

Maintenance Effect:
Users will encounter difficulties in accessing their webs, email and databases services.

We will keep this announcement update from time to time with the latest information.


Thank you.

Best Regards,
Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd