Exabytes - Scheduled Backup Hard Drive Replacement - Angelica [ 119.110.99.106]

Dear Valued Client,

Maintenance Date: 10 Sept 2008
Maintenance Time Start:11.00AM GMT+8.00
Expected ETA: N/A

==========================
Maintenance Effect:
==========================

Server cPanel installation has been completed and the accounts are restored completely. All the services resume normal.

If you experience difficulties to access websites hosted in the server , please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


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Dear Valued Client,

Maintenance Date: 10 Sept 2008
Maintenance Time Start: 9.00AM GMT+8.00
Expected ETA: N/A

==========================
Maintenance Effect:
==========================

Server cPanel installation are in the progress. During the maintenance time, all services on the server will be inaccessible.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


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Dear Valued Client,

Maintenance Date: 10 Sept 2008
Maintenance Time Start: 8.00AM GMT+8.00
Expected ETA: N/A

==========================
Maintenance Effect:
==========================

Server cPanel installation still in progress. During the maintenance time, all services on the server will be inaccessible.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


=================================================================================================================

Dear Valued Client,

Maintenance Date: 10 Sept 2008
Maintenance Time Start: 6.00AM GMT+8.00
Expected ETA: N/A

==========================
Maintenance Effect:
==========================

Server cPanel installation still in progress. During the maintenance time, all services on the server will be inaccessible.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


=================================================================================================================

Dear Valued Client,

Maintenance Date: 10 Sept 2008
Maintenance Time Start: 4.00AM GMT+8.00
Expected ETA: NA

==========================
Maintenance Effect:
==========================

The server have taken offline. During the maintenance time, all services on the server will be inaccessible.

We are now reinstall cPanel for the server.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


=================================================================================================================

Dear Valued Client,

Maintenance Date: 9 Sept 2008
Maintenance Time Start: 10.40PM GMT+8.00
Expected ETA: Until backup is generated

==========================
Maintenance Effect:
==========================

The server web server and mysql service is stopped to make way for backup.

Web and mysql services on the server will be once the backup is full generated.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


=================================================================================================================

Dear Valued Client,

Maintenance Date: 9 Sept 2008
Maintenance Time Start: 10.00PM GMT+8.00
Expected ETA: N/A

==========================
Maintenance Effect:
==========================

The server is back online after running HDD scanning tool and reapplying of newer kernel.

All services on the server will be accessible, we are continuing to monitor the server.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


=================================================================================================================

Dear Valued Client,

Maintenance Date: 9 Sept 2008
Maintenance Time Start: 8.00PM GMT+8.00
Expected ETA: N/A

==========================
Maintenance Effect:
==========================

The server will be taken offline for the HDD were found to be mounted as read-only mode. During the maintenance time, all services on the server will be inaccessible.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com


=================================================================================================================

Date : 9 September 2008
Time : 10.00 AM (GMT +0800)
Expected ETA:

Update: All the services of the server resume normal . Should you have any difficulties to connect to the server services such as WHM, SSH, SMTP, POP, IMAP, and cPanel , feel free to contact us.

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Date : 9 September 2008
Time : 7.00 AM (GMT +0800)
Expected ETA: N/A

Update: The process still running.

We will keep this announcement update from time to time with the latest information.

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Date : 9 September 2008
Time : 5.45 AM (GMT +0800)

Update: The server still running format/mounting action for /backup. WHM, SSH, SMTP, POP, IMAP, and cPanel services temporary not accessible.

We will keep this announcement update from time to time with the latest information.

=================================================================================================================

Date : 9 September 2008
Time : 4.45 AM (GMT +0800)

Update: The server is now running mounting action for /backup. WHM, SSH, SMTP, POP, IMAP, and cPanel services temporary not accessible.

We will keep this announcement update from time to time with the latest information.

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Date : 9 September 2008
Time : 3.30 AM (GMT +0800)

Update: The server SMTP, WHM, and SSH service not working properly after per test, our team still investigate on it.

We will keep this announcement update from time to time with the latest information.

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Date : 9 September 2008
Time : 3.10 AM (GMT +0800)

Update: The server is now working back.

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Date : 9 September 2008
Time : 2.45 AM (GMT +0800)

Update: The server is now taking down for /backup drive maintenance.

==========================
Maintenance Effect:
==========================

All services on the server will be inaccessible.

We will keep this announcement update from time to time with the latest information.

Thank you.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

=================================================================================================================

Dear Valued Client,

We will perform backup HDD replacement on server Angelica [ 119.110.99.106]
Maintenance Date: 9 Sept 2008
Maintenance Time Start: 12.00AM GMT+8.00
Expected ETA: 30-40 minutes

==========================
Maintenance Effect:
==========================

The server will be taken offline. During the maintenance time, all services on the server will be inaccessible.


For precaution measures, we strongly recommend you to generate a copy of your own backup prior to this maintenance.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us via helpdesk at https://support.exabytes.com/help/, or email support@exabytes.com.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Private Limited

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com