Immediate Server Maintenance - Laurel [ 119.110.99.101]

Date : 19 August 2008
Time : 07:15 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The server is taking down for maintenance and we are still working to recover the system.

Effect :
All services on the server will be inaccessible for the moment.

We will further update the announcement on the latest progress of the maintenance.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 19 August 2008
Time : 05:00 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The server is currently under immediate maintenance and we are still working to recover the system.

Effect :
SMTP and HTTP are currently unavailable.

We will further update the announcement on the latest progress of the maintenance.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 18 August 2008
Time : 12.30PM (GMT +8:00)

Restoration completed. Kindly send to support@exabytes.com if there is any issue on the web/email services for this server.



Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 18 August 2008
Time : 10.30AM (GMT +8:00)
Expected ETA : 1 hours

We have restored 85% of the domain on the server, restoration is under progress at the moment.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################
Date : 18 August 2008
Time : 9.00AM (GMT +8:00)
Expected ETA : 3 hours

We have restored 70% of the domain on the server, restoration is under progress at the moment.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################
Date : 18 August 2008
Time : 7.30AM (GMT +8:00)
Expected ETA : 3 hours

We have restored 50% of the domain on the server, restoration is under progress at the moment.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 18 August 2008
Time : 6.30AM (GMT +8:00)
Expected ETA : Unavailable

We have restored 30% of the domain on the server, restoration is under progress at the moment.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 18 August 2008
Time : 5.30AM (GMT +8:00)
Expected ETA : Unavailable

We have restored 10% of the domain on the server, restoration is under progress at the moment.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 18 August 2008
Time : 4.30AM (GMT +8:00)
Expected ETA : Unavailable

We have all the configuration completed on the server. Restoration is under progress at the moment. We are restoring the last daily backup available from our /backup drive made at the midnight of 17 Aug 2008 GMT+8.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################


Date : 18 August 2008
Time : 3:45 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
Server cPanel have installed, we are currently working on account restoration.

Effect :
All services on the server will be inaccessible for the moment.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 18 August 2008
Time : 1:15 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The server have set up and we are currently installing cPanel to the server and restore all account from corrupted hard disk.

Effect :
All services on the server will be inaccessible.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 17 August 2008
Time : 22:30 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The server set up is still in progress.

Effect :
All services on the server will be inaccessible.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 17 August 2008
Time : 20:30 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
We are currently setting up a new server to restore all accounts from the corrupted hard disk.

Effect :
All services on the server will be inaccessible.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 17 August 2008
Time : 18:30 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
The fsck command for the corrupted hard disk has yet to complete, and are currently still in-progress.

Effect :
All services on the server will be inaccessible.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 17 August 2008
Time : 16:30 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
We are still running fsck on affected Harddisk.

Effect :
All services on the server will be inaccessible.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 17 August 2008
Time : 14:30 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
We have brought down the server to try recover the data.

Effect :
All services on the server will be inaccessible.

We will further update the announcement on the latest progress of the maintenance.

Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com

#############################################################################################

Date : 17 August 2008
Time : 12:50 (GMT +8:00)
Expected ETA : Unavailable

Maintenance Details:
Detected one of the server hard disk were mounted as read only file system. We are currently further checking on the issue.

Effect :
SMTP and DNS are currently unavailable.

We will further update the announcement on the latest progress of the maintenance.


Best Regards,

Support Team
......................................
Technical Department
Exa Bytes Network Sdn Bhd

Web: http://www.exabytes.com | http://www.exabytes.com.my
Email: support@exabytes.com
Helpdesk: http://support.exabytes.com