Retrieving Your Password for Exabytes Billing System

1. Go to Exabytes Billing System using following URL:

https://billing.exabytes.com/mypanel/clientarea.php

2. Click on "Request a Password Reminder by clicking here ".

3. A new page will appear and ask you to key in your email address (as listed in Exabytes Billing System). Enter your email address.

4. Your password will be reset and the new password will be sent to your email address.

5. Once you received your new password, try login again. If you still not able to login, please Contact Exabytes Customer Service. For verification purpose, you will need to provide Exabytes Customer Service with following information:

Domain Name:
Hosting Package:
Hosting Control Panel Login ID:
Hosting Control Panel Password:
Your Email Address as listed in Billing System:

or


Domain Name:
Hosting Package:
Last payment transaction ID:
Your Email Address as listed in Billing System:

If you wish to change your email address, please provide a new email address.

Please read also "Updating Your Info in Exabytes Billing System"

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