The steps to recover your email account.
1. Change the email account's password.
- At least 8 alphanumeric characters with a mix of capital letters, numbers and symbols.
- Should not be equivalent to the email username.
- Do not use previous password.
- Do not use similar password among email accounts.
2. Identify all the computers which have been used to log into this email account, and perform a malware scanning using an anti malware software with the latest signature updates.
3. Update control panel main account's password to have a strong password.
The abuse and misuse of email is a serious problem / offence, and Exabytes Network cannot and will not tolerate it.
http://exabytes.com.my/about/legal/aup.php#H-spam
Article ID: 3150, Created: May 10, 2013 at 3:23 PM, Modified: March 6, 2015 at 9:32 AM