1) What is Redemption Grace Period (RGP)?

Domains will reach Redemption Grace Period state if a domain name have been expired and was not renew during the renewal grace period.

2) What is purpose of having Redemption Grace Period (RGP)?

Redemption Grace Period provides the owner with one last chance to recover the domain before it is deleted; for example if the owner deleted the domain accidentally.

3) How to restore a domain name that under Redemption Grace Period (RGP)?

The Redemption Grace Period is costly, both in fees and effort. We should discourage you from renew a domain name during RGP and encourage to renew domains before expiry or during the renewal grace period when a renewal can be conducted with the registry in real time and for no additional cost.
If you wish to restore a domain name:
 
  • Submit your payment for redemption fee + one year renewal fee at normal renewal pricing;

  • The domain name can only be reverted back to the original registrant (original Whois information);

  • It will take approximately 2-5 business days to complete the entire process;

  • Domain name will renew for one year when the domain was restored successfully.


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4) What will happen if I did not restore the domain?

If you did not restore the domain under RGP, it will either drop into “pending delete” state in which the domain will be release for public re-registration soon or immediately release for public re-registration. You will not be able to get back the domain name in this stage.

5) Why we charge you for the redemption fee?

Restoration process is costly, both in fees and effort and the redemption fee is charge by the respective registry accordingly.
* To restore a domain, please submit a ticket to our Customer Service department at this link for more details and the redemption fee of USD 200 will be charged accordingly.
 

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